Last Updated: June 2026
Introduction
This Cookie Policy explains how Lords Logistics and Warehousing ("Plannex Cargo", "we", "our", or "us") uses cookies and similar technologies on our website located at https://lordslogistics.co.ke.
By continuing to browse or use our website, you consent to the use of cookies and similar technologies as described in this Cookie Policy unless you disable them through your browser settings.
What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website. Cookies help websites function efficiently and provide information to website owners regarding how visitors use their websites.
Cookies may be temporary and deleted when you close your browser (session cookies), or they may remain on your device until deleted or expired (persistent cookies).
How We Use Cookies
We use cookies and similar technologies for various purposes, including to:
• Ensure the proper functioning of our website.
• Improve website performance and user experience.
• Remember user preferences.
• Monitor website traffic and usage patterns.
• Measure the effectiveness of our services.
• Enable live chat functionality.
• Enhance website security.
• Diagnose technical issues.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the operation of our website and cannot be disabled through our systems. They enable basic functions such as page navigation, security, and access to certain website features.
Functional Cookies
These cookies allow our website to remember choices you make, such as language preferences and previously entered information, to improve your browsing experience.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information such as:
• Pages visited.
• Time spent on pages.
• Navigation patterns.
• Referring websites.
• Device and browser information.
This information helps us improve our website, services, and overall user experience.
Live Chat Cookies
Our website uses Tawk.to for live chat services. Tawk.to uses cookies and similar technologies to:
• Maintain chat sessions.
• Remember visitors.
• Track visitor activity.
• Improve customer support.
• Provide analytics and reporting.
Information collected through these technologies may include:
• IP address.
• Device information.
• Browser type and version.
• Geographic location based on IP address.
• Pages visited.
• Session duration.
• Chat interactions and communications.
Third-Party Cookies
Third-party service providers integrated into our website may place cookies and similar technologies on your device. These providers may include:
• Tawk.to.
• Website hosting providers.
• Analytics providers.
• Social media platforms.
• Security and website performance services.
These third parties may collect and process information according to their own privacy policies and terms of service.
Managing Cookies
Most modern web browsers allow you to control cookies by enabling you to:
• Accept or reject cookies.
• Delete stored cookies.
• Configure cookie preferences.
• Receive notifications when cookies are being used.
Please note that disabling certain cookies may affect the functionality, performance, and availability of certain sections of our website.
Changes to this Cookie Policy
We reserve the right to modify this Cookie Policy at any time. Any changes will become effective immediately upon publication on our website. We encourage you to review this Cookie Policy periodically to remain informed about our use of cookies and similar technologies.
Contact Information
Lords Logistics and Warehousing
G.W.Cargo House 2nd floor left wing. Old Mombasa road, behind liberty plaza.
Email: info@lordslogistics.co.ke
Telephone: +254722889261
Website: https://lordslogistics.co.ke
